Exchange & Refund – Eastsure

Exchange & Refund

Exchange & Refund
We want you to be totally satisfied about every order you place and make sure that you get your ideal knit blanket. You can return any unwanted item within 30 days and get refund– please note that we do charge a processing & inspection fee of $15, which is deducted from the refund.

Please email us with any questions regarding returning an item or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please Ensure the return item can be used for second sale, Once our warehouse confirm It fits for second sale. We will give you refund through PayPal.

Exchange: Items shipped from our warehouse in china can only be returned to China. Due to high freight charge, buyer will have to cover the return shipping fee.

If you want a refund after receiving the goods, you should meet the return and exchange requirements,besides, the buyer has to bear the returned shipping costs. 
In addition, if you use Fedex express service, we only return the cost of the goods, not excluding Fedex shipping costs.Because we have paid the Fedex courier fee to send it to you.

Refunds would be returned via PayPal after we receive the returned package.
Since we also support credit card payment, if there is a refund, the time will be returned to the buyer's bank for about 7-14 days, depending on the bank, the time is different.

Return address:

Please contact us first, otherwise no refund
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